Privacy Policy

1. Use of Personal Data
When you use the websites and services of Elements Creative Productions, you may share personal data with us. We only collect and use personal data that you, or your company, provide to us directly. We will not use this information for other purposes without your prior consent.

2. Types of Data Collected
When you use our services, we may collect the following information:

• First and last name

• Company name and address details

• Phone number

• Email address

• IP address

• Payment and billing details

• Photos, video material, or likeness where you participate in a production (with consent)

• Any other personal data you actively provide (e.g. via forms, correspondence, or phone)

• Data about your activities on our website

• Browser type, device type, and internet behaviour (if analytics are enabled)

​

3. Purposes and Legal Grounds
We process personal data for the following purposes:

• To process your payment

• To communicate with you by phone or email about projects and services

• To execute production agreements (videography, photography, content creation, social media management)

• To deliver final productions and services to clients

• To inform you of changes in services or terms

• To analyse website usage in order to improve our services and content offering

• To comply with legal obligations (such as tax administration)

 

We collect your data on the basis of:

• Contractual necessity (to deliver our services)

• Legitimate interest (to operate our business)

• Consent (for marketing purposes or for using visual content in portfolio/showcase)

 

4. Retention of Personal Data

We retain personal data only as long as necessary for the purposes described in this Privacy Policy. In general:

• Project files, images, and video material: up to 5 years (unless otherwise agreed).

• Website visitor data: up to 24 months.

• Administrative and billing records: 7 years (in line with tax obligations).

 

5. Your Rights
Under GDPR, you have the right to:

• Access the data we process about you

• Correct or update inaccurate data

• Request deletion of your personal data

• Restrict or object to data processing

• Withdraw consent at any time (for marketing or portfolio use)

To exercise these rights, please contact us via bo@elements-productions.com. We may need to verify your identity before fulfilling your request. If you are not satisfied with our response, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

6. Sharing of Data
We will not share your personal data with third parties without your consent, unless necessary for:

• The performance of our services (e.g. subcontractors, cloud storage, payment processors)

• Compliance with legal obligations

We do not sell personal data to third parties.

7. Transfer Outside the EEA
If we transfer your data outside the European Economic Area (EEA), we will ensure appropriate safeguards, such as:

• Transfers only to countries recognized by the European Commission as providing adequate protection; or

• Use of standard contractual clauses approved by the European Commission.

​

8. Analytics
We may use tools such as Google Analytics to collect statistics about website usage. This helps us improve our services and user experience. Data collected is anonymised or pseudonymised wherever possible.

9. Cookies
Our website may use cookies to:

• Ensure proper functioning (e.g. video playback, forms, spam filters)

• Improve performance and speed (e.g. caching)

• Collect anonymous statistics for analysis

You can opt out of cookies by changing your browser settings. Stored cookies can also be deleted via your browser preferences.

10. Security
We take technical and organisational measures to protect your data, including:

• Secure servers (SSL) and encrypted storage

• Access control with strong passwords and two-factor authentication

• VPN and firewalls for secure connections

• Limited access to personal data, only to authorised staff

• Regular updates and monitoring

​

11. Third-Party Services
Our services may include third-party tools, plug-ins, or social media links. This Privacy Policy does not apply to those services or websites. We cannot guarantee how third parties handle your data. We advise you to read their privacy policies.

12. Contact
For questions about this Privacy Policy, data processing, or to exercise your rights, you can contact us at:

bo@elements-productions.com